[quote author=Pittsartist link=topic=6023.msg15890#msg15890 date=1491941513]
What I dont understand (as a Brit) is why the hell people accept overbookings at all ?
After all, you bought a ticket, paid for it in full - so why should you accept that the airline can sell more seats than they have ? After all - they get paid even if you dont put your bum on the seat you paid for dont they ?
Wouldnt accept it from British Airways, stiff upper lip and all that ..................
[/quote]
Simple, most of the time enough people fail to show up, the plane is able to leave with an empty seat or a few empty seats. The only time passengers notice they over booked is when everyone is at the gate on time. Then they ask if anyone wants to volunteer to wait for the next flight and usually someone is happy to do so. They hardly ever drag people off the plane.
Handle Overbookings, beat the snot out of pax and drag them off.
-
Rookie Pilot
- Posts: 404
- Joined: Tue Sep 08, 2015 1:44 am
Uniteds image right now. This is about right, and from the comments, just fine with 3/4 of those in the airline industry.
You all suck.
[url=https://www.theguardian.com/tv-and-radi ... s-ad-video]https://www.theguardian.com/tv-and-radi ... s-ad-video[/url]
Try this on:
[url=[/url]
Doesn't anyone care the airline image is so bad one incident can cause so much public anger? Dense question...
You all suck.
[url=https://www.theguardian.com/tv-and-radi ... s-ad-video]https://www.theguardian.com/tv-and-radi ... s-ad-video[/url]
Try this on:
[url=[/url]
Doesn't anyone care the airline image is so bad one incident can cause so much public anger? Dense question...
-
vanNostrum
- Posts: 338
- Joined: Wed Nov 04, 2015 9:04 pm
United's new safety card
You do not have the required permissions to view the files attached to this post.
-
Nark1
[quote author=Rookie Pilot link=topic=6023.msg15884#msg15884 date=1491913541]
Liquid Charlie,
You're wrong on one important point -- the flight was not overbooked. It was fully booked, with everyone boarded and in a confirmed seat. Legally the airline can no longer force a passenger off that isn't violating any other rule, to replace with 4 crew that showed up at the last minute. He has a heck of a case. United royally screwed up and had 2 options.
A) raise the price to a level to attract 4 volunteers,
B) ground shuttle the DH crew.(was only 4 hours by road)
Airline has a duty of care, and if I was a lawyer I'd love to try it before a jury.
Where was the Captain on that flight? Jet bridge or not no way if it was my airplane that would have happened.
I can't believe how gutless some are dealing with their own company. I would have said no way, fire me. That's who I am.
I wouldn't have argued as the pax that never works out. But united is 100% responsible here. No excuses.
[/quote]
Thankfully you're not a lawyer, because a basic litigator would read the contract of carriage and determine United wasn't in the wrong.
If you buy a seat, sitting in it and the plane is overweight, you can take off over weight right? You bought the ticket...
I've personally been in this exact scenario, thankfully it never made YouTube, because the passengers were compliment.
Excessive force, maybe. But I'm not sympathetic to the guy.
Also, this isn't the first brush with the law. He was convicted of over prescribing drugs, lost his medical license. Only recently got it back, with heavy stipulations.
Liquid Charlie,
You're wrong on one important point -- the flight was not overbooked. It was fully booked, with everyone boarded and in a confirmed seat. Legally the airline can no longer force a passenger off that isn't violating any other rule, to replace with 4 crew that showed up at the last minute. He has a heck of a case. United royally screwed up and had 2 options.
A) raise the price to a level to attract 4 volunteers,
B) ground shuttle the DH crew.(was only 4 hours by road)
Airline has a duty of care, and if I was a lawyer I'd love to try it before a jury.
Where was the Captain on that flight? Jet bridge or not no way if it was my airplane that would have happened.
I can't believe how gutless some are dealing with their own company. I would have said no way, fire me. That's who I am.
I wouldn't have argued as the pax that never works out. But united is 100% responsible here. No excuses.
[/quote]
Thankfully you're not a lawyer, because a basic litigator would read the contract of carriage and determine United wasn't in the wrong.
If you buy a seat, sitting in it and the plane is overweight, you can take off over weight right? You bought the ticket...
I've personally been in this exact scenario, thankfully it never made YouTube, because the passengers were compliment.
Excessive force, maybe. But I'm not sympathetic to the guy.
Also, this isn't the first brush with the law. He was convicted of over prescribing drugs, lost his medical license. Only recently got it back, with heavy stipulations.
-
Chris
- Posts: 162
- Joined: Sun Jun 05, 2016 5:05 pm
[quote author=Rookie Pilot link=topic=6023.msg15884#msg15884 date=1491913541]
United royally screwed up and had 2 options.
A) raise the price to a level to attract 4 volunteers,
B) ground shuttle the DH crew.(was only 4 hours by road)
[/quote]
These two things are exactly what they should have done. Everyone has a price, and even giving the "re-accommodated" passengers $10K each would be cheaper than the shit show they're in now.
Hell, they could have chartered a plane for their crew for less after all is settled here.
United royally screwed up and had 2 options.
A) raise the price to a level to attract 4 volunteers,
B) ground shuttle the DH crew.(was only 4 hours by road)
[/quote]
These two things are exactly what they should have done. Everyone has a price, and even giving the "re-accommodated" passengers $10K each would be cheaper than the shit show they're in now.
Hell, they could have chartered a plane for their crew for less after all is settled here.
-
Rookie Pilot
- Posts: 404
- Joined: Tue Sep 08, 2015 1:44 am
[quote author=Nark link=topic=6023.msg15900#msg15900 date=1491982031]
[quote author=Rookie Pilot link=topic=6023.msg15884#msg15884 date=1491913541]
Liquid Charlie,
You're wrong on one important point -- the flight was not overbooked. It was fully booked, with everyone boarded and in a confirmed seat. Legally the airline can no longer force a passenger off that isn't violating any other rule, to replace with 4 crew that showed up at the last minute. He has a heck of a case. United royally screwed up and had 2 options.
A) raise the price to a level to attract 4 volunteers,
B) ground shuttle the DH crew.(was only 4 hours by road)
Airline has a duty of care, and if I was a lawyer I'd love to try it before a jury.
Where was the Captain on that flight? Jet bridge or not no way if it was my airplane that would have happened.
I can't believe how gutless some are dealing with their own company. I would have said no way, fire me. That's who I am.
I wouldn't have argued as the pax that never works out. But united is 100% responsible here. No excuses.
[/quote]
Thankfully you're not a lawyer, because a basic litigator would read the contract of carriage and determine United wasn't in the wrong.
If you buy a seat, sitting in it and the plane is overweight, you can take off over weight right? You bought the ticket...
I've personally been in this exact scenario, thankfully it never made YouTube, because the passengers were compliment.
Excessive force, maybe. But I'm not sympathetic to the guy.
Also, this isn't the first brush with the law. He was convicted of over prescribing drugs, lost his medical license. Only recently got it back, with heavy stipulations.
[/quote]
A) Except plane wasn't overweight. This was purely for company's convenience. That violates the carriage, I'd bet. it will be interesting to hear what a jury thinks -- guy has a lawyer already, though united would be nuts not to offer a big settlement,
B) the guys past while ugly is irrelevant, and was likely dug up and publicized by the company through their media friends. How sleazy is that?
And if you say NP Nark, what about if it's you they have a dispute with?
United deserves the absolute social media ripping they've gotten. Completely.
[quote author=Rookie Pilot link=topic=6023.msg15884#msg15884 date=1491913541]
Liquid Charlie,
You're wrong on one important point -- the flight was not overbooked. It was fully booked, with everyone boarded and in a confirmed seat. Legally the airline can no longer force a passenger off that isn't violating any other rule, to replace with 4 crew that showed up at the last minute. He has a heck of a case. United royally screwed up and had 2 options.
A) raise the price to a level to attract 4 volunteers,
B) ground shuttle the DH crew.(was only 4 hours by road)
Airline has a duty of care, and if I was a lawyer I'd love to try it before a jury.
Where was the Captain on that flight? Jet bridge or not no way if it was my airplane that would have happened.
I can't believe how gutless some are dealing with their own company. I would have said no way, fire me. That's who I am.
I wouldn't have argued as the pax that never works out. But united is 100% responsible here. No excuses.
[/quote]
Thankfully you're not a lawyer, because a basic litigator would read the contract of carriage and determine United wasn't in the wrong.
If you buy a seat, sitting in it and the plane is overweight, you can take off over weight right? You bought the ticket...
I've personally been in this exact scenario, thankfully it never made YouTube, because the passengers were compliment.
Excessive force, maybe. But I'm not sympathetic to the guy.
Also, this isn't the first brush with the law. He was convicted of over prescribing drugs, lost his medical license. Only recently got it back, with heavy stipulations.
[/quote]
A) Except plane wasn't overweight. This was purely for company's convenience. That violates the carriage, I'd bet. it will be interesting to hear what a jury thinks -- guy has a lawyer already, though united would be nuts not to offer a big settlement,
B) the guys past while ugly is irrelevant, and was likely dug up and publicized by the company through their media friends. How sleazy is that?
And if you say NP Nark, what about if it's you they have a dispute with?
United deserves the absolute social media ripping they've gotten. Completely.
-
Chuck Ellsworth
His past has zero to do with what happened.
This is going to cost United in the hundreds of thousands just to pay the lawyers.
But it will never get in court because United will settle out of court.
And the Doctor will be well paid.
This is going to cost United in the hundreds of thousands just to pay the lawyers.
But it will never get in court because United will settle out of court.
And the Doctor will be well paid.
-
JeppsOnFire
- Posts: 9
- Joined: Wed Jun 08, 2016 4:45 am
Obviously mishandled. Obviously.
'The only way to win an argument is not to have one in the first place.' - Dale Carnegie.
However, I'm with LC in this one - that passenger is a nut job. Under what circumstances would I scream and cling to my chair after seeing the PD show up on an airplane, FOR ME! Does it stand to reason that the guy was just a regular Joe that was only the victim in this?
There are more than a few logical possibilities that would lead to this kind of escalation, and not too many of those would involve pure victimization of a little old man.
Report said he took a voucher, then still got on the airplane. There could be all kinds of scenarios inferred from that stated fact (true/untrue - who knows).
[font=Verdana][/font]
Was the reaction commensurate with the threat? Obviously not.
Is that guy bat-shit crazy? Definitely maybe.
'The only way to win an argument is not to have one in the first place.' - Dale Carnegie.
However, I'm with LC in this one - that passenger is a nut job. Under what circumstances would I scream and cling to my chair after seeing the PD show up on an airplane, FOR ME! Does it stand to reason that the guy was just a regular Joe that was only the victim in this?
There are more than a few logical possibilities that would lead to this kind of escalation, and not too many of those would involve pure victimization of a little old man.
Report said he took a voucher, then still got on the airplane. There could be all kinds of scenarios inferred from that stated fact (true/untrue - who knows).
[font=Verdana][/font]
Was the reaction commensurate with the threat? Obviously not.
Is that guy bat-shit crazy? Definitely maybe.
-
Nark1
Who is going to pay the dude? United? I'd say an intern could fend of any lawsuit from this doctor.
Not to mention the dozens of lawyers already on payroll. This won't cost much, directly. However indirectly people who are unaware of how the game is played are quick to jump on a bandwagon.
It's written in black and white that every passenger ignores when they purchase a ticket.
It's spelled out quite clearly in rule 25, paragraph A 2.
[url=https://www.united.com/web/en-US/conten ... riage.aspx]https://www.united.com/web/en-US/conten ... riage.aspx[/url]
The Airport police has less than "no-money." The cops don't even carry sidearms and other "normal" kit.
Has anyone actually read what they agree to when they purchase a ticket?
True his past is irrelevant to the case, but he's still a shit bag.
I've had police escort passengers off several of my flights. none made the news.
Rookie, I think you missed the analogy of "confirmed" seat... never the less, I hope the link I provided clarifies what's really going to happen, vs what you think should happen.
Not to mention the dozens of lawyers already on payroll. This won't cost much, directly. However indirectly people who are unaware of how the game is played are quick to jump on a bandwagon.
It's written in black and white that every passenger ignores when they purchase a ticket.
It's spelled out quite clearly in rule 25, paragraph A 2.
[url=https://www.united.com/web/en-US/conten ... riage.aspx]https://www.united.com/web/en-US/conten ... riage.aspx[/url]
The Airport police has less than "no-money." The cops don't even carry sidearms and other "normal" kit.
Has anyone actually read what they agree to when they purchase a ticket?
True his past is irrelevant to the case, but he's still a shit bag.
I've had police escort passengers off several of my flights. none made the news.
Rookie, I think you missed the analogy of "confirmed" seat... never the less, I hope the link I provided clarifies what's really going to happen, vs what you think should happen.
-
Rookie Pilot
- Posts: 404
- Joined: Tue Sep 08, 2015 1:44 am
[quote author=Nark link=topic=6023.msg15908#msg15908 date=1492027600]
Who is going to pay the dude? United? I'd say an intern could fend of any lawsuit from this doctor.
Not to mention the dozens of lawyers already on payroll. This won't cost much, directly. However indirectly people who are unaware of how the game is played are quick to jump on a bandwagon.
It's written in black and white that every passenger ignores when they purchase a ticket.
It's spelled out quite clearly in rule 25, paragraph A 2.
[url=https://www.united.com/web/en-US/conten ... riage.aspx]https://www.united.com/web/en-US/conten ... riage.aspx[/url]
The Airport police has less than "no-money." The cops don't even carry sidearms and other "normal" kit.
Has anyone actually read what they agree to when they purchase a ticket?
True his past is irrelevant to the case, but he's still a shit bag.
I've had police escort passengers off several of my flights. none made the news.
Rookie, I think you missed the analogy of "confirmed" seat... never the less, I hope the link I provided clarifies what's really going to happen, vs what you think should happen.
[/quote]
Nark; -- Without conceding the point --
You seem to be confused about the letter of the law via the optics. I really don't care what the carriage says in the fine print and neither does anyone else. 20 US senators are jointly demanding answers about United's conduct. United has angered millions of people. They -- NOT the cops -- are responsible for beating the shit out of 70 year old. It's called the court of public opinion.
Don't understand this -- Fly Cargo, not Human beings.
And BTW the passenger is not on trial here. Period, United's conduct is on trial here, not even the cops -- cause many wonder if United staff lied to the cops about the reason to get them to drag the guy off the plane.
As a businessman I find it also extremely sleazy that the guys past immediately appeared in the media. United first blamed the passenger, that didn't work, so then he gets smeared. This lawsuit won't get near a judge, United would be insane to fight it.
I'll tell you who is wacko, is United's CEO.
Who is going to pay the dude? United? I'd say an intern could fend of any lawsuit from this doctor.
Not to mention the dozens of lawyers already on payroll. This won't cost much, directly. However indirectly people who are unaware of how the game is played are quick to jump on a bandwagon.
It's written in black and white that every passenger ignores when they purchase a ticket.
It's spelled out quite clearly in rule 25, paragraph A 2.
[url=https://www.united.com/web/en-US/conten ... riage.aspx]https://www.united.com/web/en-US/conten ... riage.aspx[/url]
The Airport police has less than "no-money." The cops don't even carry sidearms and other "normal" kit.
Has anyone actually read what they agree to when they purchase a ticket?
True his past is irrelevant to the case, but he's still a shit bag.
I've had police escort passengers off several of my flights. none made the news.
Rookie, I think you missed the analogy of "confirmed" seat... never the less, I hope the link I provided clarifies what's really going to happen, vs what you think should happen.
[/quote]
Nark; -- Without conceding the point --
You seem to be confused about the letter of the law via the optics. I really don't care what the carriage says in the fine print and neither does anyone else. 20 US senators are jointly demanding answers about United's conduct. United has angered millions of people. They -- NOT the cops -- are responsible for beating the shit out of 70 year old. It's called the court of public opinion.
Don't understand this -- Fly Cargo, not Human beings.
And BTW the passenger is not on trial here. Period, United's conduct is on trial here, not even the cops -- cause many wonder if United staff lied to the cops about the reason to get them to drag the guy off the plane.
As a businessman I find it also extremely sleazy that the guys past immediately appeared in the media. United first blamed the passenger, that didn't work, so then he gets smeared. This lawsuit won't get near a judge, United would be insane to fight it.
I'll tell you who is wacko, is United's CEO.
-
- Similar Topics
- Replies
- Views
- Last post